Returns & Exchanges
We want you to fly comfortably in your Oiselle gear, which is why we offer a 30-day window for returns and exchanges on all unwashed and unworn items. If your gear doesn't fit your stride, we are here to help you find the perfect replacement.
Start Your Return
Visit our online returns portal and enter your order number and zip code to locate your purchase.
Select Items
Choose the specific items you wish to return or exchange and provide a brief reason to help us improve our fit and function.
Print and Pack
Download your prepaid shipping label, securely pack your items in their original packaging, and attach the label to the outside of the box.
Ship and Track
Drop off your package at any authorized carrier location; your refund or exchange will be processed within 7-10 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing